Frequently Asked Questions
Everything you need to know about your ASOBU® experience.
What materials are used in ASOBU® drinkware?
We use premium, BPA-free materials including food-grade stainless steel, high-quality ceramic, and Tritan™ plastic to ensure your beverages remain pure and your drinkware lasts a lifetime.
How long will my drinks stay hot or cold?
Our double-walled vacuum insulated technology is designed to keep beverages cold for up to 24 hours and hot for up to 12 hours, depending on the specific model and environment.
Are ASOBU® products dishwasher safe?
While many of our products are top-rack dishwasher safe, we recommend hand washing most of our vacuum-insulated items to preserve the integrity of the vacuum seal and the exterior finish.
What is your return policy?
We offer a 30-day return policy on all unused products in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Yes, we ship ASOBU® products worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Does my ASOBU® product come with a warranty?
Every ASOBU® product is backed by a Limited Lifetime Warranty against manufacturing defects. We stand behind the quality and craftsmanship of everything we create for your home.